Botulinum toxins are biological products and are sensitive to temperature. The authority on storage is always the instructions for use that come with the lot; the points below are a practical reminder for the person who receives the shipment.
What is stated
- Distributor listings for Innotox and Bienox give 2–8 °C (refrigerated) as the storage condition for unopened vials.
- Other brands on our list may differ. Read the storage line for each brand and each lot rather than assuming that one rule fits all.
- After reconstitution or opening, the instructions for use state how long the product may be kept and under what conditions.
On arrival
- Check the outer packaging for damage and look at any temperature indicator.
- Record the date, time and temperature on receipt in a log.
- Check batch numbers and expiry dates against the documents supplied.
- Move the product to the storage conditions in its instructions for use without delay.
- Keep different brands separate and clearly labelled: units and handling differ between brands.
Questions for the supplier
- How was the shipment packed and what temperature protection was used?
- How long was the product in transit?
- What is the remaining shelf life of each lot at the time of shipment?
For part of the range in stock in Europe, delivery takes about one day; ask us on WhatsApp which products are available and how they are shipped.